Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Fire
1-
Fire
- Always call 911 in an emergency. The 911 system is the fastest and most reliable way to connect with police, fire, or EMS response. Modern 911 networks are designed to route cellular calls accurately based on location information and geographic data. Cellular 911 calls originating from within the Village of Elm Grove are received by our dispatch center whenever possible.
- Direct phone numbers should not replace 911. While local public safety agencies may maintain direct lines for specific administrative purposes, advising the public to use alternate numbers in place of 911 can delay emergency response and create confusion during critical incidents.
- Elm Grove dispatch efforts. Elm Grove Police and dispatch partners work collaboratively with county 911 systems to ensure that cellular 911 calls originating from within the village are routed appropriately. Dispatchers are trained and equipped to quickly identify locations and coordinate the best possible response.
Recommendation:
For any emergency life-threatening, time-sensitive, or requiring immediate police, fire, or medical attention — call 911. For non-emergency assistance, residents can use the appropriate non-emergency number, 262-786-4141.